We use See Tickets for all ticketing transactions so please note that advance tickets cannot be purchased in person from the venue. The promoter and/or headline act may also have tickets on sale through their own resources.
We have a cloakroom located downstairs next to the bar. There is a £2 per item fee to use it - full terms and conditions are on display at the counter.
Please scroll up to our contact form and choose the correct query line in the subject drop box to report lost items. We keep lost items for a maximum of two weeks, after which we donate left clothing items to local charity stores.
Please check events listings on the WHAT’S ON page in our main menu for more information about the times for each show. Timings for events vary; exact timings may not be available until near the event.
Advance tickets cannot purchased in person from the venue. Please check individual events pages in our WHAT’S ON section for tickets and more info about the show. The promoter and/or headline act may also have tickets on sale through their own resources.
TERMS OF SALE AND REFUNDS
DEBIT CARDS/CREDIT CARDS
We accept debit and credit cards at our bars, with a minimum spend of £5.00 per transaction.
We currently only accept cash at the box office for door sales. There are two local cash points, one outside Sainsbury’s on Fortress Road located 2 mins away from the venue and the other opposite the tube station on Tufnell Park Road.
AGE RESTRICTIONS AND RE-ADMISSION
All live music events are 14+, under 16s accompanied by an adult, proof of age on request unless stated on individual listings.
ALL CLUB EVENTS ARE 18+, PROOF OF AGE ON REQUEST.
We operate a Challenge 25 policy for all licensed sales and admission. To avoid disappointment, please ensure that you bring a PASS scheme card, drivers license or passport to ensure admission and service.
The venue operates a no re-admission policy once you have entered the premises. Bars accept debit and credit cards, and there is a controlled smoking area open from approximately one hour after doors on live music events.
We currently have access for non-ambulatory persons to Boston Music Room as it is a ground floor premises. The site does not currently have a disabled welfare facility, which is something that is currently being assessed for the future.
We offer a free ticket for a personal assistant of registered disabled customers that we can safely admit to the premises. In order to access this offer, we will ask for a copy of your recent 2010 DLA letter. We understand that not everyone may have this, so please use the contact form so that we can best discuss and assist your needs.
To register for a free personal assistant ticket, please purchase your concert ticket as normal and then use the contact form on this site, leaving your telephone number where possible. We ask that such tickets are booked at least 7 days in advance of the event you wish to attend, and please note that personal assistant tickets are given away on a first come, first serve basis from within a limited allocation. Once we have been contacted, we will come back to you with 48 hours with instructions of what to do next, and our staff will be notified of your arrival as agreed.
USE OF CAMERAS
The general rule of thumb is that cameras with detachable lenses are viewed as professional use and will require accreditation gained from the artist for use in the venue. Customers that arrive with such cameras may be asked to leave them in our secure cloakroom until the close of the show at the insistence of the artists’ policy. Most compact, phone and hybrid cameras are considered non-professional under typical artist policies. Generally no audio or video recording devices are admitted to the premises, phones are acceptable unless deemed prohibited by the artist.